When reconciling an order, if a technician detects a discrepancy, when should the supplier be notified?

When reconciling an order, it is crucial to notify the supplier immediately upon detecting a discrepancy. This prompt communication is essential to resolve the issue efficiently, prevent further inventory errors, and ensure that the pharmacy maintains proper stock and patient safety. Timely reporting allows the supplier to investigate the matter and take corrective action, whether it's an error in shipment, incorrect quantities, or any other issue that may have occurred. An immediate response helps in minimizing any potential disruptions in service or patient care that may arise from unresolved discrepancies.

Delaying notification can lead to ongoing issues, such as stock shortages or incorrect medication availability, which can ultimately affect patient care and the pharmacy's operations. Therefore, the emphasis on immediate action underscores the importance of accountability and communication in pharmacy practice.