What documentation is needed for returning damaged products?

Returning damaged products typically requires a return goods form, which serves as the primary documentation to initiate the return process. This form includes important details such as the reason for the return, the condition of the product, and relevant product information to ensure proper handling. It is used to track the returned items through the return process and is often required by both the supplier and the pharmacy to maintain accurate inventory records and account for any financial adjustments.

While other documents like invoices, shipping receipts, or purchase orders can provide supporting information, the return goods form is specifically designed for the purpose of processing returns and provides the necessary details to facilitate resolution between the pharmacy and the supplier regarding the damaged goods.